The Police Department in Kragujevac is the first in Serbia to initiate a pilot project to support LGBT people and their families. THe program includes a hotline to which people can report hate crimes, violence and discrimination.

"These crimes are extremely important... because if we do not know what is happening and do not act in a timely manner, the victim suffers. LGBT people should be encouraged to report crimes because of our common goal of combating every form of discrimination." says Inspector John Jeremic.

It is estimated that 64% of these people have experienced some form of violence, while only 8% reported that discrimination. Victims will talk police officers who have undergone adequate training. The next step is to create a Facebook profile, also to communicate and help people of different sexual orientation.